ISO 9001 is an internationally recognized certification that defines operational quality assurance requirements for manufacturing and service industries. This set of standards is utilized by more than one million companies worldwide. Companies such as FSIP who adhere to the ISO 9001 guidelines seek to ensure and continually improve upon the quality of the products and services they provide to their valued customers.
The ISO 9001 standard is based on a series of 8 Quality Management Principles which are: Customer Focus; Leadership; Involvement of People; Process Approach; System Approach to Management; Continual Improvement; Factual Approach to Decision Making; Mutually Beneficial Supplier Relationships. These principles by which we operate ensure that our customers remain our top priority in all facets of our business operations.
FSIP ISO Certification
FSIP first received our ISO 9000 certification in November of 2005, and we recertified for ISO 9001:2008 in 2010. Each year FSIP submits to two internal audits as well as a registration audit by a 3rd party registrar. The entire standard goes through a complete re-registration every three years to ensure maximum quality through each process performed within the company. Our commitment to our customers is mirrored by our continual efforts to increase the quality of our products and services.
FSIP’s Quality Policy
Our policy is to provide zero defect products that fully satisfy our customers’ requirements and expectations. We will strive to meet or exceed the original specifications in a cost-effective manner for all products we remanufacture and manufacture. The quality of our products and services is the essence of our reputation as a world-class supplier.
We are committed to meeting the requirements of our quality management system and continually improving its effectiveness.