Happy Customer Service Week, from our team to yours!
ISO 9001 is an internationally recognized certification that defines operational quality assurance requirements for manufacturing and service industries. This set of standards is utilized by more than one million companies worldwide. Companies such as FSIP who adhere to the ISO 9001 guidelines seek to ensure and continually improve upon the quality of the products and services they provide to their valued customers.
The ISO 9001 standard is based on a series of 8 Quality Management Principles which are: Customer Focus; Leadership; Involvement of People; Process Approach; System Approach to Management; Continual Improvement; Factual Approach to Decision Making; Mutually Beneficial Supplier Relationships. These principles by which we operate ensure that our customers remain our top priority in all facets of our business operations.
FSIP ISO Certification
FSIP first received our ISO 9000 certification in November of 2005, and we recertified for ISO 9001:2015 in 2017. Each year FSIP submits to two internal audits as well as a registration audit by a 3rd party registrar. The entire standard goes through a complete re-registration every three years to ensure maximum quality through each process performed within the company. Our commitment to our customers is mirrored by our continual efforts to increase the quality of our products and services.
FSIP’s Quality Policy
Our policy is to provide zero defect products that fully satisfy our customers’ requirements and expectations. We will strive to meet or exceed the original specifications in a cost-effective manner for all products we remanufacture and manufacture. The quality of our products and services is the essence of our reputation as a world-class supplier.
We are committed to meeting the requirements of our quality management system and continually improving its effectiveness.
Flight Systems Industrial Products (FSIP) located in Carlisle, PA is pleased to announce that it has acquired ARS Solutions, LLC located at 80 S Fairbank Street in Addison, Illinois.
FSIP is a leading remanufacturer of electronic products found on electric and gas powered vehicles. They also provide manufacturing services, a variety of distributed products and assist OEMs with new application designs. Their product line supports many platforms including industrial trucks, golf carts, scrubber-sweepers, mining cars/locomotives, electric boats, go-karts and ground support equipment.
ARS Solutions, LLC has provided electronic repair services since 2010 to the material handling industry, also offering repair services on electronic and electromechanical parts for the appliance industry, including dishwashers, ranges, refrigerators and washer and dryer controls.
Barry Bowman, President of FSIP, and Sergio Proccichiani, CEO of ARS, finalized FSIP’s acquisition of ARS on Friday, August 25th, 2017. That location will officially start doing business as FSIP on Monday, August 28th, 2017. Proccichiani assumes the role of Operations Manager of the Midwest location. Bowman states “it has been a goal of FSIP for several years to develop a footprint in the Midwest region. We already serve many customers in this area but one of the comments that we have heard over the years is that the time lag when shipping products to and from our PA facility is inconvenient. We will now be able to provide a much shorter turnaround time and in some cases be able to provide same day service to this region. We will also be very diligent in maintaining ample stock of rebuilt exchange, on-the-shelf ready to ship, units of the most popular controls and products.” Proccichiani adds “I am very excited to be part of the FSIP organization. FSIP’s experience, product offerings and reputation within the markets made it an easy decision to align with them. It will be my responsibility to ensure the new location provides FSIP customers in the area with the same quality and service they have come to expect.”
After 49 years of growth, along with their strong OEM and manufacturer relationships, FSIP’s capabilities now include over 12,000 part numbers consisting of over 9,000 remanufactured, 2,000 manufactured and 1,000 distributed part numbers, while employing more than 115 personnel.
Visit Flight Systems Industrial Products (FSIP) at www.fsip.biz or contact them for assistance with your business needs.
717-254-3747 or 1-800-333-1194 (PA Location)
708-546-3763 or 1-800-804-5711 (IL Location)
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Flight Systems Industrial Products has been named as a distributor for new Delta-Q battery chargers. Delta-Q manufactures high frequency industrial battery chargers for lead acid and lithium-ion batteries. FSIP is now stocking the popular Delta-Q Quiq series and IC650 chargers. These chargers are used on scissor lifts, boom lifts, lift trucks, floor care machines, utility vehicles, golf carts and other vehicles.
With these new additions to the product lineup, FSIP continues to meet the growing needs of customers across multiple industries. For more information, visit FSIP online at www.fsip.biz